Help & contact
Their wild ancestors scratched trees long before there were couches. Indoors, the instinct doesn't switch off. It just moves to whatever's closest.
1 to 2 business days
Our usual reply time, from a real person
Track my order
Use the link in your shipping email
Frequently Asked Questions
Shipping is free Australia-wide. Orders usually arrive within 2 to 3 weeks, and you’ll get a tracking link by email as soon as your order is on its way.
Check the tracking link in your shipping email. Tracking can take a few days to update after dispatch. If it's been more than 3 weeks, email us with your order number and we'll chase it for you.
Email us as soon as you can with your order number. If it hasn't been dispatched yet, we'll update or cancel it for you.
Not yet. We're Australia-only for now.
That's what our 30-day Cat-Approved Promise is for. If your cat isn't into it within 30 days of delivery, email us and we'll refund you in full.
Send us a photo and we'll make it right with a replacement or a refund. That's on top of your rights under Australian Consumer Law.
Every product lists its size under Details. Not sure? Email us your cat's rough weight and we'll give you an honest answer.
Most of the range is freestanding. Anything that mounts to a wall says so clearly in its Details, along with how it attaches.
Still need us?
If it's about an order, include your order number and we'll sort it faster.
